How This NYC Restaurant Makes 20,000 Dumplings A Week

22 Okt 2020
233 708 Ditonton

Presented by AMEX
Before the pandemic, Nom Wah Tea Parlor had two-hour wait times and lines out the door. But come 2020, on its 100th anniversary, the oldest dim sum restaurant in NYC's Chinatown temporarily closed and lost 80% of its business. To survive the pandemic, the team had to get creative. They pivoted to making and delivering frozen dumplings. Today, chefs make 20,000 dumplings a week that are frozen for delivery or pickup or served fresh for takeout. Business Insider visited the historic dumpling spot to see how these pivots have helped save Nom Wah.
Editor's note: At 0:57, the orange chicken is labeled incorrectly. The dish on the far left is chicken feet.
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#Dumplings #NYC #BusinessInsider
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How This NYC Restaurant Makes 20,000 Dumplings A Week

  • They're so awesome with this 👏🏽 they literally adapted to everything with ease

    Ari EntyseAri EntyseJam Yang lalu
  • I'll pass on anything Asian made until hell freezes over thank you

    Navajo AucklandNavajo AucklandHari Yang lalu
  • She was not wearing gloves while packaging dumplings. Caught on video..

    fmpranavfmpranavHari Yang lalu
  • 19!!!!

    Jlu 03Jlu 032 hari yang lalu
  • funny how a pandemic has now pushed the US to realize street and outdoor dining isn’t as “unsanitary” as we though.

    austin chenaustin chen3 hari yang lalu
  • Thanks to the tyrant governor and mayor who think they are kings and pass executive order unconstitutional laws and their coward sycophant minions for enforcing it. As Patrick Henry said, may their chains rest lightly upon them and may posterity forget they were our countrymen “

    Brian BensonBrian Benson3 hari yang lalu
  • ارجو الاشتراك في القناه تحياتي للجميع

    احلى الليالي زمان مع أسمهان أحمداحلى الليالي زمان مع أسمهان أحمد3 hari yang lalu
  • How much for your freezer? I wouldn't mind sitting through the pandemic with that freezer full of dumplings daaaaaayum

    Darren Pene Junior PatiDarren Pene Junior Pati3 hari yang lalu
  • Wish I was a local lol

    DAIGORO14DAIGORO145 hari yang lalu
  • That's some shit looking chinese food for $19.

    Zhida ZhouZhida Zhou5 hari yang lalu

    Hardcore GymHardcore Gym6 hari yang lalu
  • Why don’t we just open back up? Why are we congratulating the fact that their restaurant is still closed. These people are struggling. This is authoritarianism.

    DevDev8 hari yang lalu
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    Chris EvanChris Evan8 hari yang lalu
  • 9k dumplings in a day handmade. 8 people. Momoman, Ahmedabad, Gujarat, India.

    Raj MulchandaniRaj Mulchandani8 hari yang lalu
  • Tried frozen dimsum this year due to covid. Steamed them before eating of course. Not too bad. Ready to eat meals have come a long way

    Hee Sing SiaHee Sing Sia10 hari yang lalu
  • Kudos to them for improvisation to the current state of the world. 👍

    classical7classical712 hari yang lalu
  • The rich get richer

    Ali Baba22211Ali Baba2221112 hari yang lalu
  • Haha these are called momos. And here near our home a resturant is such popular that it makes more than 6000 momos per day.

  • Before Covid didn’t they save money? They are the OWNERS and they own the place. It’s okay to not take a salary wtf

    AKSAKS16 hari yang lalu
  • I'm walking blindfolded Completely automatic All of my systems are down Down, down, down Automatic (automatic) Automatic (automatic) What is this madness That makes my motor run And my legs too weak to stand

    AKSAKS16 hari yang lalu
  • Gordan Ramsay punching the air rn

    Sinan BSinan B18 hari yang lalu
  • it's not dumpling😐

    John hanserJohn hanser18 hari yang lalu
  • This made me hungryand now i want some pork siomai

    TC AviationTC Aviation19 hari yang lalu
  • Constant theme: it's tough out there. Constant observation by me: very busy and at 20,000 dumplings a week, that is around $120,000 per month retail sales. There's something wrong there.

    Gort NewtonGort Newton21 hari yang lalu
    • @katty hoho if the dumplings are frozen they can be stored for months and still be good. They'd only make 20k a month if they were selling most of them.

      VortexMagusVortexMagus6 hari yang lalu
    • Maybe just me but i think the shop makes 20,000 but they unable to sell all of them.

      katty hohokatty hoho14 hari yang lalu
  • In not paying 19 dollars for frozen ass dumplings tf? I can get fresh made ones for far cheaper..

    Meadow GallopingMeadow Galloping24 hari yang lalu
  • It’s the lick in an endless loop

    FunFun26 hari yang lalu
  • 20,000 dumplings a week but no salary? Yea riiiiiggght.

    Bambang SuhardonoBambang Suhardono26 hari yang lalu
    • Well after expenses

      Filmon TewoldeFilmon Tewolde11 hari yang lalu
  • lmao she really said “shooo mai”

    fionafiona28 hari yang lalu
    • pog, in mandarin it’s “shao mai”. i’ve never heard of the cantonese one tho😳

      fionafiona13 hari yang lalu
    • lol that's how you pronounce it in Cantonese. Canton (now Guangdong province) is where the dish originated from. More like "siu-mai" though.

      Mitch LaiMitch Lai13 hari yang lalu
  • $19 for a bag like that is expensive af

    THEFIRE360THEFIRE36028 hari yang lalu
  • Those machines are being sold on AliBaba. $19 for machine made is a clear rip-off

    JamesJames29 hari yang lalu
  • This is what you call hard work

    Mako- ZzzMako- Zzz29 hari yang lalu
  • mmm i would tast one of thos when i come to ny

    Günter nazimGünter nazim29 hari yang lalu
  • Ain't making 20,000 no mo.

    Jarsh McStuffinsJarsh McStuffins29 hari yang lalu
  • Their creativity has saved them! Kudos

    Ronnie KrupaRonnie Krupa29 hari yang lalu
  • They are very admirable, fair play, these are rough times :c

    Megan BerryMegan BerryBulan Yang lalu
  • That food looks bomb

    Xander XXander XBulan Yang lalu
  • they had a *bruh* moment

    ASKASKBulan Yang lalu
  • Yet again United by IDworlds recommendations.

    KihzzZKihzzZBulan Yang lalu
  • shumai? or SIOMAI?

    Mark Laurence MalloMark Laurence MalloBulan Yang lalu
    • more like siu-mai

      Mitch LaiMitch Lai13 hari yang lalu
  • Shu Mai!

    darren Joedarren JoeBulan Yang lalu
  • 20,000?! Hows that enough, I could eat that in three days.

    June ChoiJune ChoiBulan Yang lalu
    • My ass 20,000 in """"3""""" days ....I don't know if you're trying to funny or not but that was hella xringe

      100 Cents100 Cents29 hari yang lalu
    • You must look like a dumpling yourself.

      Forte AstroForte Astro29 hari yang lalu
  • You know you are a GREAT restaurant when you can adapt like that.. and I don’t mean “oh I hope your having a great day” (I do hope your day is great) I mean sincere greatness. Reaching for the next level. Grit. Hats off to you guys! And that last tid bit, “If we can’t survive, no one can.” Quite the eye opener as you remember just 6 months ago they had a 2 hour wait on the weekends...

    Scooby-Doo TrappinScooby-Doo TrappinBulan Yang lalu
  • I love Tibetan dumpling

    jhon lamajhon lamaBulan Yang lalu
  • These guys are genius

    Alem TesfayAlem TesfayBulan Yang lalu
  • Try airlines

    BadrulEzranBadrulEzranBulan Yang lalu
  • Oooh I want some. I still haven’t found Dumplings better that Din Tai Fung in Los Angeles or this other place in Philadelphia so I’d be excited to give them a try.

    Jamie DJamie DBulan Yang lalu
  • TY 😃

    Amit dasAmit dasBulan Yang lalu
  • 00:01 Am I being trolled? T H E L I C C

    Mikuru-senpaiMikuru-senpaiBulan Yang lalu
  • Love how restaurants in the UK had indoors dining as soon as they reopened lol

    Nia MNia MBulan Yang lalu
  • Business Insider, awesome video! Enjoy your Sunday!💯🙏👐

    AwesomeAwesomeBulan Yang lalu
  • u know this restrant is good when they make 20k dumplings everyday

    Xero ABiXero ABiBulan Yang lalu
    • That means they spend less time on food quality

      Makka PakkaMakka Pakka28 hari yang lalu
  • Keep lock down rules longer and small businesses will be gone, Big businesses will benefit. That's what your politicians are doing.

    Newman NewmanzNewman NewmanzBulan Yang lalu
  • 20,000 dumplings! Double shoutout! Have a dumpling, and make America great again! 😊💓

    Patrice MariePatrice MarieBulan Yang lalu
  • i’m getting hungry

    Mr. LinguiniMr. LinguiniBulan Yang lalu
  • Thank for that

    Rajendra PrasadRajendra PrasadBulan Yang lalu
  • Yummy

    ZeroZeroBulan Yang lalu
  • Food

    ZeroZeroBulan Yang lalu
  • $19? If it’s expensive leave it to hipster media kids to convince you these people are somehow revolutionary

    J.RJ.RBulan Yang lalu
    • Right???. Yeah I'm young but not dumb to pay $19!!! I live in the Queens Chinatown and prices here are cheaper. Plus Chinese supermarkets sell good frozen dumplings for like $5. Or hello????? Costco!!!!

      Ryan FloresRyan FloresBulan Yang lalu
  • so they're selling 20,000 dumplings a week at $19 a bag and they are still not profitable??? how???

    JohnJohnBulan Yang lalu
    • Bad management

      Benjamin MartinezBenjamin MartinezBulan Yang lalu
    • @HyperPickle yea my g

      Michael GerlachMichael GerlachBulan Yang lalu
    • You are naive my pal

      Rob McAlisterRob McAlisterBulan Yang lalu
    • my g ingrentents fresh are expensive resturant expenses and the fact they have to sell them in bags they have to pay for delivery and packaging my g its hard to keep a business alive.

      HyperPickleHyperPickleBulan Yang lalu
    • Lol you know that new york have a high rent percentage right? Now add employee and other utility costs like the ingredients or power used to produce the food. It may look like big money but that is small change to keep the engine running

      kurogane2xkurogane2xBulan Yang lalu
  • Idk how these are but frozen dimsums can be fire bro. We got this company in india who sells them, theyre lowkey better than fresh

    Jugtej SinghJugtej SinghBulan Yang lalu
  • I feel like having some 小笼包 now lol

    Jason TungJason TungBulan Yang lalu

    Zarqa ShanglaZarqa ShanglaBulan Yang lalu
  • People can’t tell the difference between dumplings and bums!

    Spencer XiongSpencer XiongBulan Yang lalu

    John SmithJohn SmithBulan Yang lalu
    • Soooo, are we gonna ignore that people are dyinggggggggg

      Annabelle WheelisAnnabelle Wheelis29 hari yang lalu
    • How did 200,000 people die from Covid if it was not real ?? You sound as crazy as Trump...

      Barry GombergBarry GombergBulan Yang lalu
    • How stupid you sound btw

      Aastha SinghAastha SinghBulan Yang lalu
  • I'm pleased that they found a way to adapt. I hope it's enough to get them through the worst of this mess.

    Bret SanderBret SanderBulan Yang lalu
  • $19?!

    jeroenjeroenBulan Yang lalu
  • Talk to your people in mainland china they started it #crymeariver

    TaumataTaumataBulan Yang lalu
    • :( that’s not nice donkey

      AKSAKS16 hari yang lalu
  • DeBlasio thanks you for your sacrifice. Don't worry, he's just fine though.

    Eric WoodEric WoodBulan Yang lalu
  • Lmao everyone wants to do indoor dining very few don’t sitting outside is disgusting and I want to be waited on 😅

    Jake FJake FBulan Yang lalu
  • Is this the licc?

    michael stricklandmichael stricklandBulan Yang lalu
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      mornica jacksonmornica jacksonBulan Yang lalu
  • The owner not taking the salary is definitely some Park Saeroyi type shit

    Pepw MabahoPepw MabahoBulan Yang lalu
  • Its MO:MO 🇳🇵

    rupak chaudharyrupak chaudharyBulan Yang lalu
  • I’m in Utah, gonna order their dumplings now!

    Sophie TrujilloSophie TrujilloBulan Yang lalu
  • Best wishes from greece

    Pan ProPan ProBulan Yang lalu
  • I haven't wanted to order Goldbelly in forvever! Now i will ASAP and support nom wah.

    Midori BolducMidori BolducBulan Yang lalu
  • Here in nepal we have been selling frozen dumpling in packaging 🤣 years ago.

    sagun shakyasagun shakyaBulan Yang lalu
  • $19 dumpling??? Maybe I'm just frugal, but there is no way I would pay that much for some dumplings.

    Antoine DawnsonAntoine DawnsonBulan Yang lalu
    • tourist pricing

      sirtigersirtigerBulan Yang lalu
    • ik i was so shocked $19 for dumpling that will last me for like a day. nah sis

  • Automation.........dumplings...

    Tenzack YOGITenzack YOGIBulan Yang lalu
  • Why does she put the bag in the front seat with the seatbelt around it lmaooo a simple delivery bag to keep the food warm/cold would do

    Maple_Syrup_Boy _Maple_Syrup_Boy _Bulan Yang lalu
  • watching food videos while eating>>

    AlexAlexBulan Yang lalu
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    Matthew D'AndriaMatthew D'AndriaBulan Yang lalu
  • $19 for a bag? I buy a $3 bag from a Chinese market with twice as much dumplings.

    AnastasiaAnastasiaBulan Yang lalu
  • I went there in 2017. I’m glad they’re hanging on

    Kent DinosoKent DinosoBulan Yang lalu
  • Hi. My name is Vadim, and I have an important question for you. I would like to ask your permission to translate video for the Russian audience (because there is no such analog for Russian fans). I want to do video translation and voice-over. I am from Belarus and guarantee high quality of my work, and all the original sources will be listed in the description below of video (links to your channel) I just need your permission so that all rights (IDworlds's policy) are protected. If you have any conditions, I will accept them with gratitude. Thank you for your attention, I'm waiting for a response. Goodbye.

    Soba4kaSoba4kaBulan Yang lalu
  • Yessss......2999

    Norman FloresNorman FloresBulan Yang lalu
  • By the blood of Jesus Christ...amen

    Norman FloresNorman FloresBulan Yang lalu
  • Yessssss

    Norman FloresNorman FloresBulan Yang lalu
  • sounded good until I saw the dumplings use MSG. :(

    ncsl1993ncsl1993Bulan Yang lalu
  • 02:33 they really care about dumpling safety! 😂

    J HJ HBulan Yang lalu
    • Hahaha yeah they pay the owners

      AKSAKS16 hari yang lalu
  • Director of operations is a pompous title for a restaurant manager.

    SwapmanSwapmanBulan Yang lalu
  • In this point you can see how much they love their product : 02:34 . The bag is fastened with a belt :D

    Vagelis NVagelis NBulan Yang lalu
  • 1:41 ignoring the delicious dumplings it kinda looks like a robot pooping

    eugene Engeugene EngBulan Yang lalu
  • Mehh 20k using machine.

    Brandon ZackBrandon ZackBulan Yang lalu
  • My dad was right....he used to say he would never want to be in a business where you'd have to wait for people to come to you. Here's a perfect example.

    SuPeteSuPeteBulan Yang lalu
    • What business your dad do now ?

      AKSAKS16 hari yang lalu
  • He wasn’t wearing gloves while making them right before they freeze it

    Bennett LiebermanBennett LiebermanBulan Yang lalu
  • I respect this place since it's the oldest Dim Sum place in the US, but since I've been born, I've only eaten here about 5 or 6 times. Last year (ALMOST TO THE DAY), I had a great meal, but yes, it was quite expensive for the same meal I could get in New Jersey for 1/2 the cost. I just hope this place never closes, because of the history and what it stands for, for us Chinese-Americans, when most other places have already shut their doors on that same street.

    EJ Young MusicEJ Young MusicBulan Yang lalu
  • Yoo it’s The Lick!

    Radi BeerRadi BeerBulan Yang lalu

      Nick AllanNick AllanBulan Yang lalu
  • People won’t want to eat indoors for years? Where I live we’ve been eating indoors for months with distanced seating

    Stephanie GStephanie GBulan Yang lalu
    • What he really meant was no one will be wanting to eat at a Chinese restaurant for years. My uncle owned a restaurant in Montana pre pandemic for 2 years serving Chinese food. The population there is mostly white. My family has been experiencing some racist people during this pandemic. He cut his losses and moved back to CA.

      Crispy ChaosCrispy ChaosBulan Yang lalu
    • In the big cities and states usually, the ones on the coast have started outdoor seating and delivery has gone up a lot. People are getting comfortable with delivery and starting to like outdoor seating so it will take time for things to go back to exactly how they were.

      Hip HopHip HopBulan Yang lalu
    • Maybe not for years, but I for one won’t feel comfortable eating inside a restaurant until the pandemic is over. Everyone has a different comfort level 🤷

      BlueBlueBulan Yang lalu
  • TBH, 20,000 a week is nothing with that dumpling machine. Let's talk when u can do 20.000 a day.

    Ernest KwokErnest KwokBulan Yang lalu